At WP PREMIUM HOST, we want our clients to be satisfied with our hosting services. This Refund Policy explains the terms under which refunds are granted.
1. General Policy
- All payments for hosting plans are non-refundable once the service has been provisioned, except as noted below.
2. Eligibility for Refunds
Refunds may be granted if:
- You cancel within 7 days of initial purchase (“Money-Back Guarantee Period”).
- Duplicate charges or billing errors occur.
3. Non-Refundable Items
The following are not eligible for refunds:
- Domain name registrations, SSL certificates, or third-party add-ons.
- Setup fees (if applicable).
- Services already rendered beyond the refund window.
4. Refund Process
- Refund requests must be submitted in writing to [Insert Support Email].
- Approved refunds will be processed within 14 business days to the original payment method.
- Transaction and processing fees are non-refundable.
5. Service Cancellations
- Clients must request cancellation before the next billing cycle to avoid additional charges.
- Failure to cancel before renewal will result in charges that are non-refundable.
6. Changes to Policy
We may update this Refund Policy at any time.
7. Contact
📩 Email: [support@wp-premium-host.com]
🌐 Website: https://wp-premium-host.com